Emerald
Policies
- Secure Payments: All transactions are encrypted and processed through trusted gateways.
- Customer Privacy: We never share or sell your personal information. Your data stays safe with us.
- Return Policy: Products can be returned within 7 days of delivery if unopened or damaged.
- Refunds: Approved refunds are processed within 5–7 business days to your original payment method.
- Shipping: Orders are shipped within 2–3 business days. Delays due to holidays or weather will be communicated.
- Shipping Policy: We offer nationwide shipping via trusted courier services. Orders are dispatched within 2 business days and typically arrive in 3–5 working days.
- Product Authenticity: All our products are genuine and thoroughly inspected before shipment to ensure the highest quality.
- Cancellation Policy: Orders can be canceled within 24 hours of placement. After this period, orders are processed and cannot be canceled.
- Damaged Items: If your item arrives damaged, please contact us within 48 hours with photographic proof for a replacement or refund.
